frequently asked questions
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Technical Assistance
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Common questions
How much weight can one packer hold?
Will the plates sag over time or the packers compress over time?
Can you use packers on timber floors?
YES, however the bottom plates must be fixed using 125mm long Type 17 Buildex 14gauge Bugle head screws – Refer to ‘Installation Manual’.
Can the HIANDRI Bottom Plate Packer system be used on 2 and 3 storey buildings?
Do you need a packer under every stud?
The HIANDRI System
How much weight can one packer hold?
Under NZS3604, a single stud can only take a load of 10kN. HIANDRI Packers have been compression tested and fail at over 40kN or 4 Tonne.
Will the plates sag over time or the packers compress over time?
Can you use packers on timber floors?
YES, however the bottom plates must be fixed using 125mm long Type 17 Buildex 14gauge Bugle head screws – Refer to ‘Installation Manual’.
Can the HIANDRI Bottom Plate Packer system be used on 2 and 3 storey buildings?
YES. It can be installed in any location permitted under NZS3604 and NZS1170 and their amendments.
Can I install HIANDRI Packers myself on site?
Can the HIANDRI system be used in a Fire and Acoustic wall?
YES. There is a list of 24 different walls that have been approved to use with HIANDRI packers. The list can be found on the Fire Rated and Noise Control page.
Do you need a packer under every stud?
NO. You should place a packer only under every stud at either 400mm or 600mm centres, and also additional packers at all point loads and lintel studs. However, you only require a single packer for double studs for internal doors and a single packer for stud/block/stud situations (ie. Wall intersections) – Refer to ‘Installation Instructions.’
Fixings
Why do some 90mm gun nails bend when fired?
This can be caused by the gun not being at 90 degrees to the plate, which is not a new problem, it’s just that now the plate is raised you can see that the nail has bent- install another nail.
As the 90mm powder power driven nail enters the concrete; it erupts like a small volcano; is this okay?
The Council Building Inspector does not like the 90mm power driven pins, can he insist on them being replaced for bolts?
NO. The CODEMARK means that the system is an approved ‘Acceptable Solution’ under the Building Code. Any changes whatsoever, contrary to the ‘Installation Manual’ to this tested system, will negate the CODEMARK and it then becomes ‘Specific Design’ and the Council and the inspector would carry not only the responsibility, but the liability.
Do the anchor bolts have to go through a packer?
NO. Locate bolts as close as practical to a packer (stud). The engineering tells us that the bolt can be placed in the middle between two studs if necessary.
Won’t I deflect the bottom plate if I locate a bolt between two studs?
In testing, a 140mm x 12mm Thru bolt was located between studs at 600mm a part, the bolt was tightened to the recommended 50 Newton metres using a torque wrench, the bottom plate deflected 2.5mm.
The frames are already installed and additional packers have to be installed which have been left out, how do I fix them to the bottom plate?
The bottom plate overhangs the floor slab by more than the 6mm required, how do I resolve this issue?
Bracing
When locating a 15kN bracing screw, do you have need to fix it through a HIANDRI Packer?
NO, all our P21 bracing tests were completed satisfactorily with a HIANDRI packer under the stud only.
Can I use HIANDRI Packers with a James Hardie fibre cement brace?
Insulation/Air-seal
Do I need to install a PEF rod behind the expanded foam along the edge of the bottom plate?
Order/Supply
How many packers do I need?
Your supply only price on the website appears similar to the supply and fit price I have received from a frame manufacturer, why is this?
I manufacture frames and a customer wants me to fit them on his next job; what do I need to do?
What volumes can HIANDRI Bottom Plate Packers be purchased in?
Council & Building Consent
If I want to use HIANDRI Packers on my next job what do I do?
What is the difference between a CODEMARK and a BRANZ Appraisal?
Can the council or its inspectors change anything to do with the HIANDRI Bottom Plate System?
NO – The CODEMARK means that the system is an approved ‘Acceptable Solution’ under the Building Code. Any changes whatsoever, contrary to the ‘Installation Manual’, to this tested approved system, will negate the CODEMARK, and it then becomes ‘Specific Design’ and the Council and the inspector would carry not only the responsibility, but the liability.
My building consent has been issued, the slab is poured, but the frames not erected, and I now wish to use HIANDRI bottom plate packers under my frames, is this possible?
YES. As the system is CODEMARKED and the change does not affect the structure in any way, the change to use HIANDRI Packers becomes a ‘minor variation’. Each Building Consent Authority (BCA) has a different way of administering minor variations, check and confirm with yours; – for minor variations no cost should be involved.
Testimonials
Builders like you are saying

I will be using them all year round
On my current job at Omaha, it is not uncommon to get half a metre of sand blown onto the floors over a weekend; we can now just get a blower to remove the sand and any puddled water that has not already escaped, solving a real problem for us.
I’m the first builder in the area to install HIANDRI, and a number of builders I know have called into the site; first comment. – ‘great idea’ – they are now all installing HIANDRI. The owner is also wrapped as he gets the long-term benefits of the product.
I will be using them all year round, having that airflow under the plates is so important. I said to my normal pre-cutter, ‘if you do not install Hiandri bottom plate packers on my frames, I go somewhere else’ that’s how much this innovation means to me – he installed them! I can highly recommend this system to all builders.
Mark Wilson

Hiandri is just a no brainer
Most of our work is alterations and renovations, and putting Hiandri bottom plate packers on site built frames is effortless. It does not seem to matter how old the wall we are replacing is, if it is on a particle board floor, there always seems to be dampness under the plate and rotting flooring – Hiandri solves that problem for sure.
This product has not disappointed, we have already used it on more than one job, and just knowing your timber frames can now drain and dry, is peace of mind for any builder. In fact, we contract to a housing company who, since observing Hiandri on our jobs, is now specifying on all their homes – it’s just a no brainer!
Bruce Walker

It’s going on every frame we erect
The first thing the Building Inspector is going to do, is drive his moisture meter into the bottom plate, who wants to be told, it could be weeks before they can install linings – it’s just a no brainer to use this system!
We used to fire up the heaters and dehumidifiers, and run them at great cost, not to mention the time it took to then straighten the warped frames – those days are now gone. This is our first HIANDRI job, the pre-cutter did not do the top floor – madness; that won’t be happening again, it’s going on every frame we erect from now on, I can assure you of that – great system!
Henri van Berkel

Hiandri comes highly recommended
At the time of construction, I had to engage the services of John Oliver, who is a building consultant, regarding the masonry veneer on this house. John spoke to me about his invention, the HIANDRI bottom plate packer, which I immediately thought was a great idea and decided to install them under my own timber frames, which I did.
Over the past 8 years, John’s HIANDRI system has proved excellent and the system and frames have both performed and met all expectations. In fact, I have had a leaky shower tray that is proving difficult to locate and resolve; the fact that my timber framing is raised 12mm above my concrete floor is proving great insurance as any water will run under the plates and into the brick veneer cavity – in other words, I do not have to worry about my timber frames rotting.
I now understand, that the HIANDRI bottom plate system has been CODEMARKED and I wish HIANDRI Solutions Ltd every success in the future, it comes highly recommended.
Steve Spijkerman

So easy to either put on yourself
Costly heaters and dehumidifiers, that don’t really do the job, re-inspection fees and costly delays, there is no way I want to repeat that experience, now there is a great solution in HIANDRI bottom plate packers. The ideas mint, and so easy to either put on yourself, or have installed; I can assure you, it will be installed on all future jobs I’m involved in.